FUN BUS Refund Policy

INDIVIDUAL TICKETS

Individual Fun Bus travel packages are not refundable once deposited or purchased. Refunds will be issued ONLY if Creative Coach Company cancels the trip due to limited interest, or if the event promoter cancels a ticketed event and it is not rescheduled. Funds are returned in the same manner as the original payment was made. In the event of a medical or other personal emergency, and with proper notification, Creative Coach staff will attempt to transfer tickets to customers on the waiting list. Refunds will be issued after a full transfer has been made. Transfers are performed at no cost, but are not guaranteed. All individual tickets are fully transferable to a substitute passenger or can be resold to others.  Funds cannot be transferred from “trip-to-trip” or “date-to-date”.

GROUP/PRIVATE CHARTERS

Motorcoaches charter or travel dates for private groups are not considered to be guaranteed until receipt of 50% deposit and a signed contract. The deposit and signed contract are due within 10 days of contract receipt. Event tickets and/or hotel reservations cannot be secured until the deposit is received. The balance of the trip is due 30 days prior to departure.  In the event of a cancellation, all but 10% of the total trip is refundable up to 30 days before departure.  There are NO REFUNDS for any cancellations less than 30 days before departure.  The cost of event admission tickets purchased on behalf of the group is not refundable. The tickets will be forwarded to the coordinator of the group in the event of a cancellation.

09/09

“FUN BUS” and “FUN BUS Adventures” are registered service marks of Creative Coach Company. Unauthorized use of these marks is prohibited.